Ted R. Nelson - Information Technology / Supply Chain Executive

Strategic Planning § Change Management § International Business § Financial Oversight § People & Project Management § Startup & Turnaround Environments § IT Infrastructure & Design § Network Administration § Database Design & Administration § Software Development § Implementations, Deployments & Migrations § Client Relations § Needs Assessments § IT Strategy § Business Development § Distribution § Logistics § Supply Chain § Analytics

PROFESSIONAL EXPERIENCE

Keystone Supply Chain Professionals, Inc. / Wared Logistics, multiple locations, 2009 to present

Sole-proprietor supply chain consulting firm under contract to Wared Logistics, a Saudi Arabian joint venture with 1100+ employees, operations in five countries, and 2009 revenues of $35 million

General Manager

Report directly to Wared CEO with responsibility for seamless integration of IT operations across four business units, 16 offices, and five countries, including the United Kingdom and the Middle East/Northern Africa region (MENA). Develop policies and procedures; evaluate existing systems and processes; identify improvements to accommodate long-range needs and potential corporate acquisitions. Oversee design and creation of the firm's IT backbone and network infrastructure, which encompasses a unified financial ERP application as well as RedPrairie Warehouse Management and Transportation Management systems. Manage four direct reports and two subcontractors; currently in the process of hiring 11 approved positions. Administer combined annual operating and capital expense budget of ~ $4 million.

§ Designed and implemented a comprehensive IT infrastructure, including redundant data centers, Wide Area Network (WAN), Virtual Private Networks (VPNs), and multiple servers; centralized staff within the Jeddah Data Center. These efforts:

- Reduced costs by 20%.

- Increased helpdesk productivity by 35%.

§ Evaluated, selected, and installed a financial ERP system and other enterprise applications including:

- MS Dynamics for standardized accounts, procedures, and reporting.

- RedPrairie Transportation (TMS) and Warehousing (WMS) systems, which reduced the order-to-cash cycle by 15 days.

- Telargo’s Fleet Management system for real-time shipment information.

- An international calling solution that lowered conference call expenses between the U.S./Saudi Arabia and U.S./U.K. by 2,200+% and 4,500+%, respectively.

- Engage B2B and SalesForce.com for multi-channel marketing and campaign automation.

Verst Group Logistics, Walton, KY, 2006 to 2008

Warehousing and distribution company with 1850+ employees and gross revenues of $125 million

Director. Integrated Logistics Solutions

Charged with increasing sales for integrated logistics services: analyzed data; identified customer requirements; prepared RFP responses; provided user training and on-going support. Simultaneously directed application development employees (two direct reports supplemented by project-specific staff as needed); administered $1 million annual operating budget.

§ Led design, development, and implementation of a proprietary supply chain solution (VSCS) with order optimization, electronic load tendering, freight bill audit and payment services, and online shipment tracking. The application:

- Mitigated risks associated with the upcoming acquisition of the company's previous TMS provider (CSC FreightLink).

- Provided online access to inventory, logistics, and shipment status.

- Offered clients enhanced data mining opportunities.

- Integrated seamlessly with third-party software such as Gentrans EDI, PC-Miler, PeopleNet, and Microsoft Dynamics GP.

§ Generated an additional $6 million in revenue by managing multi-year, multi-location supply chain projects for corporate clients that included the Steelcraft Division of Ingersoll Rand and Valassis, the single largest USPS customer (at the time mailing 70 million pieces per week) and provider of RedPlum media portfolio. VSCS enabled Valassis to lower postage expenses by an:

- Initial $.01 per piece.

- Additional $350,000 annually with the implementation of Verst's Postage Optimization Decision Support System (PODSS) enhancement that leveraged USPS discounts and delivery rerouting capabilities to further reduce costs.

§ Managed marketing campaign that resulted in Verst Group Logistics' recognition as a 2007 Top 100 3PL in 2007 by Inbound Logistics magazine.

Saratoga Supply Chain Services, LLC, Saratoga Springs, NY / Hammonton, NJ, 2005 to 2006

Startup logistics solutions provider with a management team that was later recruited by Verst Group

G.M. Information Technologies, Partner

Managed all IT and telecommunication operations, including systems, networks, software development environments, customer sites, and data centers. Supervised two-person application development team.

§ Designed a proprietary Order Management System that became the foundation for Verst’s VSCS.

§ Reduced a major office supply retailer's transportation spend by 5% with a reengineered network design.

NFI Industries, Vineland, NJ / Cherry Hill, NJ, 1997 to 2005

Diversified transportation services company serving retail, beverage, and food and grocery clients with nearly 60 warehouse facilities throughout the U.S.

Client Services Project Manager, 2004 to 2005

Application Developer, 2002 to 2004

Senior Systems Technician, 2001 to 2002

Systems Technician, 1998 to 2000

Intern, 1997 to 1998

Rapidly promoted to increasingly responsible positions. Partnered with internal and external clients to identify business needs, recommend solutions, define scope, and manage the complete project life cycle. Documented process flows and plan deliverables; managed stakeholder communications. Supervised one programmer and additional project staff as required. .

§ Selected to receive the 2004 NFI Interactive Logistics Cornerstone Award for developing a supply chain solution that a major home improvement retailer rolled out to 15 sites supporting more than 500 stores. .

§ Participated in a 1999 emergency holiday implementation to salvage online orders that threatened to overwhelm PlanetOutdoors.com. The four-day, around-the-clock project resulted in:

- The firm's ability to double order volume to 600 per day.

- A 30% productivity increase.

- A 12-hour reduction in order cycle time.

- An order fill rate of 99.95%.

TECHNICAL SKILLS

Operating Systems & Hardware: Windows 7/Vista/XP/98/95 § Windows Server 2008/2003/2000/NT § Internet Information Services (IIS) § Wireless Networking Technologies § HP § Dell § Cisco § WatchGuard

Programming Languages & Applications: SQL § PL/SQL § ASP.Net § VB.Net § Visual Basic § HTML/JavaScript & ASP § JSP § CFM § MS Access 95-2010 § ADA 95 § C++ § PERL

Software Packages: Adobe Photoshop § Citrix MetaFrame § EXceed WMS § IBM Client Access for AS/400 § MS Dynamics AX 2009 § Exchange Server § MS Office § MS Project § Visio § Oracle 8i § PC-Miler § RightFax § RedPrairie 2009.2 / 2010.1 TM/WM Suite § SharePoint § Infor / SSA Transportation Management Solutions § SQL Server 2008/2003 § Visual SourceSafe § Visual Studio § WatchGuard System Manager

EDUCATION & TRAINING

BS in Computer Science & Information Systems, the Richard Stockton College of New Jersey, Pomona, NJ

RedPrairie: Transportation Management Product Introduction (2009.2), Report and DDA Development (2009.2) & Integration (2009.2)

AFFILIATIONS

Council of Supply Chain Management Professionals (CSCMP)

Cambridge Who’s Who among Executives and Professionals

Boy Scouts of America – Eagle Scout